SkypeExchange4U
Practical Microsoft Teams voice and Entra ID notes from real deployments. Call flow, SBC setup, and troubleshooting. No fluff.
SkypeExchange4U
Practical Microsoft Teams voice and Entra ID notes from real deployments. Call flow, SBC setup, and troubleshooting. No fluff.
Teams Voice Routing Policy Explained: PSTN Usage, Voice Routes & SBC Short answer: A Microsoft Teams Voice Routing Policy determines which PSTN usages are available to a user. Those PSTN usages connect the user to voice routes, which contain number patterns and PSTN gateways. In a Direct Routing deployment, the selected gateway normally represents the…
Short answer: Microsoft Teams Direct Routing connects Microsoft Teams Phone to an organization’s external telephony environment through a supported Session Border Controller (SBC). It allows enterprises to use existing carriers, SIP trunks, PBXs, contact-center platforms, analog devices, and complex voice-routing architectures while moving users to Microsoft Teams. Microsoft Teams Direct Routing is one of the…
Short answer: Direct Routing vs Operator Connect is a control-versus-simplicity decision for Teams Phone PSTN. Direct Routing means you (or your integrator) run certified SBCs, SIP trunks, and voice routing. Operator Connect means a Microsoft-approved operator enables numbers and PSTN in the Teams admin center with far less SBC work for you. Calling Plans are…