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  • Microsoft Teams Voice Routing Policy showing PSTN usage voice route and SBC call flow
    Teams & Enterprise Voice | Enterprise Voice

    Teams Voice Routing Policy Explained: PSTN Usage, Routes & SBC

    BySatya Pathak August 26, 2026August 26, 2026

    Teams Voice Routing Policy Explained: PSTN Usage, Voice Routes & SBC Short answer: A Microsoft Teams Voice Routing Policy determines which PSTN usages are available to a user. Those PSTN usages connect the user to voice routes, which contain number patterns and PSTN gateways. In a Direct Routing deployment, the selected gateway normally represents the…

    Read More Teams Voice Routing Policy Explained: PSTN Usage, Routes & SBCContinue

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